Happily Welcoming New Clients!

Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

"I knew I was adopting an 8-week-old puppy at the end of May 2023, and I also knew that I wanted this puppy to have the very best vet care I could find - a great way to protect the animal I love and the investment I've made. A few weeks before bringing my puppy home, I began my search for the best vet. I looked at their schooling, how long they'd been in practice, read the reviews posted by others and even called a few offices to ask questions.i kept coming back to Higley Groves because, among other care options, of their ability to provide extensive care, if needed, on premises. I like that Higley Goves is a clinic AND a hospital (but hope I'll never need that, but if I do, it's available.)As a pet owner, I felt respected, and my concerns were heard and addressed. I have felt comfortable with each vet and the vet techs are awesome, too. As a nurse, I'm quite diligent with patient care and I expect nothing less when taking my puppy for care. The office staff is extremely pleasant and helpful. At this point, I feel I made an informed and wise decision in choosing Higley Groves Animal Hospital. C'mon along.....I think you'll also be impressed!"

IdgjyAnne

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