Happily Welcoming New Clients!
Your Pet's First Visit
A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare.
At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.
Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations.
| Before Your First Appointment |
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Appointment Policies
Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.
While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.
"We have lived in AZ for 7 years! We had 2 dogs, lived just shy of 15 & a cat who lived to be 17! We had experience with 3 other Veterinary Clinics! They were Adequate but never loved as we Did Our Vet back home in Missouri! We had a friend refer Us To Higley Groves Animal Hospital as we just took home a Beautiful Girl Puppy! Upon entering we were greeted with a Smile & Felt Welcomed! We were taken to a Room where we had an Assistant & Veterinary Tech who were thoughtful & extremely informative! Gentle Care & Loving of our Pets first experience here! Dr Smith came in & went over everthing you would want to know about your pup! We we were hesitant about a certain non-core vaccine she was informative & polite about how it was Our Puppy Our Choice! Absolutely no guilt or pressure about the information was shared! This was very important to Us as in the past vets had us leaving feeling lectured & insulted! It was a very nice experience to not have that done to Us! We are older & I grew up with about every Animal there is to have! My Husband & I have very strong opinions on certain issues & was respected enough to let Us decide after the Correct information was presented! I will enjoy taking our Beautiful Fur Baby to Higley Groves Animal Hospital in the Future! It is a very Clean Facility which is very important with a Not Completely Vaccinated pup! They cleaned the Room after we left immediately while we stood checking out! That Inpressed Us Both! I hope this Helps you find Your Furever Vet!"
Deb S.
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