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Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Book Appointment (480) 306-4448

"Went to Higley Groves for the first time and must say, I was extremely impressed with everyone. We had to bring my niece's special needs pup in, for what turned out to be a very difficult appointment, and despite having to deliver some VERY difficult news, the Doctor and his techs and staff were very kind and compassionate. They gave him a very thorough exam, explained what was going on with Clyde and while they didn't say flat out,"You should do this", they explained it in such a way to my niece (who has special needs as well), that she was able to be a lot more comfortable in what needed to be done and make the decision that was best for him. Everyone was very sweet and kind throughout the entire process and I can't imagine having to deliver that kind of news to people on a regular basis. We have 3 vets that we go to for different types of animals (exotic, dogs/cats and livestock types) and I will definitely be adding this clinic to our list. Highly recommend."

Michelle D

(480) 306-4448 Appointments
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